F.A.Q.S. - Terms

Frequently asked questions

Have more questions? Contact us.

How can I book a tour with Orange Travel?

You can easily book your tour through our website by selecting your preferred experience and following the booking steps. If you need assistance, our team is always available to help you.

Can I modify or cancel my booking?

Paid tickets are not refundable. In serious cases, such as illness, we can move your booking to a new date, subject to availability. Please contact us as early as possible. If we have to cancel a tour, you can choose a new date, another tour or a full refund. Full details in our Terms & Conditions.

Are transfers included in the tours?

Many of our tours include transfers for your convenience. You can find detailed information about what’s included on each tour page.

What payment methods do you accept?

We accept secure online payments via major credit and debit cards. Additional payment options may be available depending on the booking.

Are there any hidden fees?

No, all our prices are transparent. What you see is what you pay, with no hidden charges.

Do you offer private or customized tours?

Yes, we specialize in tailor-made experiences. You can contact us to create a personalized tour based on your preferences and schedule.

What languages do your guides speak?

Our professional guides speak multiple languages, ensuring a comfortable and informative experience for international travelers.

Is support available during my trip?

Absolutely. We offer 24/7 support to assist you before, during, and after your trip.

What should I bring with me on a tour?

We recommend comfortable clothing, sunscreen, water, and anything specific mentioned in your tour details. Our team will guide you accordingly.

How do I know which tour is right for me?

You can explore our tours and filter based on your interests. If you’re unsure, feel free to contact us and we’ll help you choose the perfect experience.